Effective Date: 9/1/2025

TrueNorth Pipeline LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company details, billing information, and other identifiers you voluntarily provide when you contact us or engage our services.

Non-Personal Information: Browser type, IP address, operating system, referral URLs, and data collected automatically through cookies and similar technologies.

Marketing Data: Information related to your interactions with our marketing campaigns, including email opens, clicks, and ad engagement.

2. How We Use Your Information

We may use your information to:

Provide, maintain, and improve our services.

Respond to inquiries, schedule consultations, and fulfill contracts.

Process payments and manage billing.

Send you updates, marketing communications, and promotional materials (you can opt out at any time).

Analyze usage trends to improve our website, marketing, and client experience.

Comply with legal, regulatory, or contractual obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information only in the following cases:

Service Providers: With trusted vendors and partners who perform services on our behalf (e.g., payment processors, email platforms, CRM tools).

Legal Obligations: When required to comply with applicable laws, regulations, legal processes, or government requests.

Business Transfers: In connection with mergers, acquisitions, or transfers of our assets.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to track website activity, improve performance, and personalize your experience. You can manage or disable cookies through your browser settings, though some site features may not function properly if disabled.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have rights under data protection laws, including the right to access, correct, delete, or restrict the use of your personal data. You may also have the right to opt out of certain communications or data processing activities.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be effective as of the “Effective Date” above. We encourage you to review this page periodically for updates.

11. Contact Us

If you have questions about this Privacy Policy or our practices, you can contact us at:

TrueNorth Pipeline
Email: [email protected]
Phone: 614-907-4787
Address: 6545 Market Ave. North STE 100 North Canton, OH, 44721